Uptime by NotifyBox

1. Introduction

Welcome to Uptime by NotifyBox ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website monitoring service.

2. Information We Collect

2.1 Personal Information

Email address (for account creation and notifications)
Name (optional, for personalization)
Payment information (processed securely through our payment provider)

2.2 Usage Information

URLs you monitor (to provide our service)
Monitor check results and response times
Incident and alert history
Log data and analytics

3. How We Use Your Information

To provide and maintain our monitoring service
To send you alerts and notifications about your monitors
To process payments and manage your subscription
To improve our service and develop new features
To communicate with you about updates and offers
To comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data, including:

End-to-end encryption for data in transit (TLS/SSL)
Encrypted data at rest
Regular security audits and updates
Access controls and authentication

5. Data Retention

We retain your monitoring data according to your subscription plan (7 days to 1 year). Account information is retained as long as your account is active. You can request deletion of your data at any time by contacting us.

6. Third-Party Services

We may use third-party services for:

Payment processing (LemonSqueezy)
Authentication (WorkOS)
Analytics (to improve our service)
Notification delivery (email, SMS, etc.)

7. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data
Opt-out of marketing communications

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@notifybox.in